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Alexis Lewis, at Swansea University, has been exploring how best to design incident reporting forms as part of her PhD. Lots of different forms are used in hospitals across the UK and she examined more than 20. Many had features that would make it harder than necessary for nurses and doctors to report incidents. Some failed to ask about important facts and many didn't encourage feedback. It wasn't clear how much detail or even what should be reported. She is using the results to design a new reporting form that avoids the problems and that can be built into a system that encourages the reporting of incidents so that hospital staff learn from the incidents that do happen.